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Built on trust and technology.

A boutique property management firm that combines disciplined service with modern systems.

Our Story

From one rental to over twelve hundred.

In 2012, our founder purchased his first rental property and quickly discovered that most property management firms did not communicate, did not return calls, and did not care about the assets they were entrusted to protect.

He established The Property Management to be the firm he wished he had hired. Fifteen years later, we manage over twelve hundred units across twenty-one offices, with a ninety-eight percent occupancy rate and a 4.9-star owner rating.

We have grown, but our commitment has not changed. Every property receives the care we would apply to our own.

Our office
Our Values

What we stand for

Four principles that guide every decision we make.

Transparency

Every fee disclosed, every transaction visible, every decision documented.

Responsiveness

Four-hour response on inquiries, twenty-four-hour emergency line, real personnel answering calls.

Integrity

No markups, no hidden fees, no upselling. What we commit to is precisely what we deliver.

Performance

Owner returns and tenant satisfaction measured monthly. Always improving.

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Team Members
Our Team

The people behind your investment.

Real estate operators, leasing experts, and customer service professionals.

Marcus Chen

Marcus Chen

Founder and CEO
Sarah Kim

Sarah Kim

Head of Operations
James Mitchell

James Mitchell

Director of Leasing
Aisha Patel

Aisha Patel

Maintenance Director
David Park

David Park

Commercial Lead
Emma Rodriguez

Emma Rodriguez

Resident Care Manager
Thomas Lee

Thomas Lee

Chief Financial Officer
Olivia Brown

Olivia Brown

Compliance Lead
Our Journey

Milestones over the years

2012

Founded with one rental

Marcus Chen establishes The Property Management out of frustration with the industry's standards of service.

2015

One hundred units managed

First significant milestone. We hire our first five employees and open our first dedicated office.

2018

Launched owner portal

Built proprietary technology to give owners continuous access to their financials and property performance.

2021

Five hundred units, NARPM certified

Joined the National Association of Residential Property Managers and reached the five-hundred-unit milestone.

2024

Expanded into commercial

Added commercial property management services for offices, retail, and mixed-use buildings.

2026

Twelve hundred units, twenty-one offices

A boutique firm with the scale of an enterprise, still as responsive as on day one.

Recognition

Awards and certifications

Top Ten PM Firm

Real Estate Weekly, 2025

4.9-Star Rating

Google, 240+ reviews

NARPM Certified

National Association of Residential Property Managers

BBB A+ Rated

Better Business Bureau
"After working with three other property managers, I finally found a firm that treats my property as if it were their own. Best decision I have made for my portfolio."
JT
Jamie Thompson Portfolio Owner, twelve properties
Designed by Jay Mark Calaor